Reinventing merchant acquiring with banks

Bringing merchants, consumers and their bank closer with every transaction

Our manifesto

Pollinate exists to help banks reclaim their place in the payments value chain.

Working with a bank's legacy systems, our platform creates powerful digital and data-driven experiences for merchants and consumers.

NatWest Tyl

Our first deployment.
Launched in September 2019.

NatWest Tyl
“Pollinate have brought unique skills and insights from across the payments, small business and data industries and working seamlessly with Andy Ellis and his innovation team have designed and built a platform that blends amazing customer experience with mass market systems.”

-Alison Rose

CEO, RBS

Our leaders

Alison Rose

Simon McNamara

Chair

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Paul Thwaite

Paul Thwaite

Non Executive Director

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Al Lukies

Al Lukies CBE

Founder & CEO

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“Innovation is key. Banking is critical. The fusion between the two is paramount for all of society.”

- Al Lukies CBE

Founder & CEO

Jonathan Hughes

Jonathan Hughes

Co-Founder, President and Chief Operating Officer

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Fiona Roach Canning

Fiona Roach Canning

Co-Founder, Chief Product and Marketing Officer

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Tim Joslyn

Tim Joslyn

Co-Founder & Chief Technology Officer

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Anna Moore

Anna Moore

Group HR Director

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David Beresford

David Beresford

Chief Commercial Officer

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Our Partners

RBS
Mastercard
Fiserv
Motive Partners
EFM Asset Management
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Al Lukies

Alastair Lukies CBE is a UK businessman and entrepreneur best known as a pioneer and champion for the UK’s global FinTech industry

Al Lukies

Biography

Founder of Monitise in 2003 and recognised as a ‘Technology Pioneer’ by the World Economic Forum, Alastair was appointed as a Business Ambassador to the Prime Minister for the financial services industry in 2014.

Alastair was awarded a CBE for services to mobile banking and charity in June 2014, and was named Entrepreneur of the Year at the 2011 Growing Business Awards. Alastair was also a co-founder of epolitix.com, the portal for Westminster, Whitehall and the devolved institutions.

Career Highlights

2016 - present

Founding Partner, Origination

Motive Partners

Chairman

Innovate Finance

2014 - present

Prime Minister's Business Ambassador

Fintech

2003 - 2015

CEO

Monitise

1999 - 2002

Epolitix

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Simon McNamara

Simon McNamara was appointed Group Chief Administrative Officer, RBS in September 2013. Responsible for defining and delivering Services strategies and service proposition across Technology, Data and Analytics, Innovation, Payments, Transformation, Shared Operations, Property and Supply Chain Services to support RBS ambition and strategy.

Simon McNamara

Biography

Prior to joining RBS Simon was Chief Information Officer (CIO) of Standard Chartered Bank Consumer Bank in August 2008 based in Singapore. Simon was responsible for developing and implementing the Group Technology and Operations strategy which supports the Consumer Bank’s strategy.

Simon has held a number of senior Information Technology and Operations positions in the global financial services industry; Westpac Banking Corporation in Sydney (CIO), Deutsche Bank, BNP Paribas, and Midland Bank. He was also a founding partner in a successful software start-up company, CATS INC, in Silicon Valley.

Simon holds a Bachelor of Science (Hons) in Economics and Statistics from University College Swansea and a Post Graduate Diploma in Computer Science from the University of Hertfordshire. He has also completed the Executive Programme at Stanford University. Simon is married with two daughters and one son. His interests include football, skiing and mountain biking.

Career Highlights

2008 - 2013

Group Chief Information Officer, Consumer Bank

Standard Chartered Bank, Singapore

2002 - 2008

Group Chief Information Officer

Westpac Banking Corporation, Sydney, Australia

1996 - 2001

Global CIO

Deutsch Bank

1996 - 2001

Chairman

Deutsche Software

1998 - 2001

Head of Global Technology and Services

Asia Pacific Singapore

1996 - 1999

Head of Global Foreign Exchange, Money Markets

Commodities IT, London

2001

Industry Involvement

Spokeman’s Challenge

1996

Managing Director

ASR International, London and New York

1992 -1996

Global Head of Technology

Paribas Capital Markets, London

1990 -1992

Vice President – Product Marketing

CATS INC., Palo Alto

1984 -1990

Senior Project Manager

Midland Bank / Midland Montagu, London

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Anna Moore

Anna has 20+ years’ experience in HR, in both Employee Relations, Change Management and Business Partnering roles.

Anna Moore

Biography

Anna was previously Head of Employee Relations at Marks and Spencer plc. She was responsible for managing a team to deliver expert advice and guidance on key business change programmes, including closing the Defined Benefit Pension scheme, International Store Closures and Head Office Operating Model changes. She also was appointed to an external role as Chair of the British Retail Consortium (BRC) Employment Policy Action Group, influencing the government on key employment issues.

Before specialising in Employee Relations, Anna was a Head of HR for several areas of Marks and Spencer, including IT and the set-up of Overseas sourcing offices.

Career Highlights

2012 - 2018

Head Of Employee relations

Marks & Spencer plc

2008 - 2012

Senior Employee Relations Manager

Marks & Spencer plc

2005 - 2007

Head of HR

Marks & Spencer plc

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David Beresford

David is a highly experienced senior executive in the field of business services, technology and specialist outsourcing.

David Beresford

Biography

He started his career with Andersen Consulting (now Accenture) and over the last 28 years has developed expertise of operating in highly regulated markets such as financial services and the public sector.

Most recently he was the Executive Director for Strategy and Business Development at Equiniti Group PLC, and part of the PE backed management team which floated the business on the FTSE in October 2015. He has experience of working in the UK, Europe, USA, Middle East, India and South East Asia.

Career Highlights

2013 - Present

Group Executive Director

Equiniti

2008 - 2013

Managing Director

Serco

2002 - 2008

Exec Board Director

Morse PLC

COO

SportsBusiness

Managing Director

Diagonal PLC

1990 - 1995

Paris & London Manager

Accenture

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Fiona Roach Canning

Fiona believes the customer should be at the heart of every business. She has 20 years’ experience, split between management consulting and customer- centric roles with networked businesses.

Fiona Roach Canning

Biography

Fiona's expertise lies in design and management of consumer engagement programs. She ran operations and customer experience at Nectar - the UK’s largest loyalty scheme with 20 million members. She also ran their white-label business in Europe, managing proprietary schemes for hotels, airlines, banks and retailers.

Prior to Nectar, Fiona led insight for Visa Europe, and was a manager at Prophet, a global brand and marketing consultancy.

Career Highlights

2014 - 2017

Chief Customer Officer

Nectar

Management Consultant

2006 - 2009

Head of Strategic Insight

Visa

Management Consultant

2002 - 2006

Manager

Prophet

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Jonathan Hughes

Jonathan has 25 years’ experience in the financial services industry, in strategy, operations and technology roles.

Jonathan Hughes

Biography

Jonathan was previously the Chief Operating Officer for Technology at Worldpay Group plc. He spent four years with Worldpay while it was under private equity ownership, and was deeply involved in leading the programme to separate the business from RBS and rebuild the core technology operating platform, as well as transforming the technology organisation to meet the needs of a modern, engineering-led FinTech business.

Before Worldpay, Jonathan was a Partner at Bain & Company, the global strategic management consultancy, where he held leadership roles in the Financial Services and Technology practices.

Career Highlights

2016 - 2018

Operating Partner

Corsair Capital

Executive Director

Galafres ltd

2012 - 2016

COO Technology

Worldpay

2000 - 2012

Partner

Bain & Company

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Tim Joslyn

Tim has worked alongside Private Equity, performing key roles in the acquisition and turnaround of payment companies.

Tim Joslyn

Biography

He has created and delivered the initial implementation of technology strategies for Worldpay in the UK, Nets in Scandinavia, ICBPI in Italy and Concardis in Germany.

Prior to this, Tim founded, built and exited a multi-million pound technology advisory company, held key strategic technology roles in banking and finance, including VocaLink and Old Mutual, and worked as part of Ernst & Young’s Transaction Advisory practice.

Career Highlights

2017 - 2018

Consultant

Concardis

Co-Founder

Jump Twenty Four

2016 - 2017

Consultant

Gruppo ICBPI

Founder

Patina Classics

2014 - 2016

Consultant

NETS

2013 - 2014

Consultant

Worldpay

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Paul Thwaite

Paul Thwaite is Chief Executive Officer of Commercial Banking at RBS, supporting customers from start-ups to multi-nationals across three main customer-facing brands, NatWest, Royal Bank of Scotland and Ulster Bank, alongside a number of specialist brands. During his time at the bank, Paul has undertaken roles across Wholesale, International, Corporate and Retail Banking.

Paul Thwaite

Biography

Prior to leading Commercial Banking, Paul was responsible for a number of the bank's franchises, including Business Banking, which supports over 900,000 customers, and product businesses such as Lombard and RBS Invoice Finance and Transaction Services. He also led the bank's Entrepreneurship strategy where over 11,000 entrepreneurs have been supported in the past year.

Outside of the bank, Paul is a Non-Executive Director of Motability Operations Group plc, and member of the Whitehall Industry Group, various Financial Institutions advisory boards, and the Business Finance Council.

Career Highlights

2016

Managing Director, Head of Sales & Specialist Businesses, Commercial & Private Banking

RBS

2012

Managing Director, Global Head of Financial Institutions and Regional Head GTS Americas

RBS

2010

Chief Risk Officer, Global Transaction Services

RBS

1997

RBS